8.30am
ARRIVAL
Registration with coffee, tea and breakfast pastries
9.20am
WELCOME
Can Faik, Event Director
Joe Nassoura, Director of Operations, Sofitel Dubai The Obelisk
Vera Dieckmann, Founder & Creative Director Xo Atelier, Event Compère
9.30am
KEYNOTE ADDRESS
Sarah Duignan, Director of Client Services, STR
9:45am
LUXURY 3.0
Why great buildings are far more important than great service for the 5*** hotel of the future.
This panel of industry experts will speak to the notion that outstanding properties, rather than service, are a precursor to success in the next evolution of the luxury hospitality sector.
PANELLISTS
Anton Bawab – Head of Operations, The Red Sea Development Company
Haitham Mattar – Managing Director of India, Middle East & Africa (IMEA) IHG Hotels & Resorts
Sandeep Walia – Chief Operating Officer - Middle East at Marriott International
MODERATOR
Pallavi Dean – Founder & Creative Director, Roar
10.30am
- COFFEE/TEA & NETWORKING -
11.10am
21ST CENTURY LUXURY- BALANCING DESIGN VISION WITH VALUE ENGINEERING
Marcel Proust: “The real voyage of discovery consists not in seeking new landscapes, but in having new eyes”. There is new demand for seeking places and design that provide a true experience, allowing people to escape from their day to day life. How can we facilitate this?
PANELLISTS
Jese Medina-Suarez – Creative Director, Principal, EMEA, Campbell House
Olga Sundukovy – Co-Founder & Co-Creative Director, Sundukovy Sisters
Justin Wells – Founder and CEO, Wells International
Kristina Zanic – Kristina Zanic Design Consultants
MODERATOR
Filippo Sona – Partner and COO, Wood Couture
11:45am
LEVERAGING LUXURY THROUGH DESIGN
Our experienced panellists discuss the ways in which design can be employed to communicate or enhance the exceptional experiences guests expect from luxury hospitality venues.
PANELLISTS
Hakan Ozkasikci – Senior Vice President, Design & Technical Services, Kerzner International
Isabel Pintado – Senior Vice President, Design and Innovation, Four Seasons Hotels and Resorts
MODERATOR
Esra Lemmens – Founder, Esra Lemmens Agency
12.30pm
- LUNCH & NETWORKING -
1:45PM
“HOTEL CONCEPTS FAIL BECAUSE OF A LACK OF DESIGN THINKING IN OPERATIONS”
Some new hotel and restaurant concepts fail because they seem to solve the wrong problem. Does design adequately address client engagement and operations? Should hotel operators stop worrying about making a brand more creative and start thinking about what the actual problem in the hotel is?
PANELLISTS
Tim Cordon – Senior Area Vice President Middle East & Africa, Radisson Hotel Group
Marc Descrozaille – Chief Operating Officer India, Middle East & Africa, Accor
David Todd – Head of Operations, Middle East & Africa InterContinental Hotels Group (IHG)
MODERATOR
Monika Moser – Chief Operating Officer, Campbell House
2.30PM
FUTURE-PROOFING HOSPITALITY DESIGN
Delving into how the hospitality design industry might future-proof itself, not simply for 2022, but over the next five years and beyond.
PANELLISTS
Shaun Killa – Design Director, Killa Design
Marie Soliman – Founder & Creative Director, Bergman Design House
Philip Gillard – Principal, Managing Director, HBA
Pallavi Dean – Founder & Creative Director, Roar
MODERATOR
Shadi Moazami – Managing Director, MAIA
3.10PM
- COFFEE/TEA & NETWORKING -
3.50PM
"TAKE ONLY MEMORIES. LEAVE ONLY FOOTPRINTS." (CHIEF SEATTLE)
The Red Sea Project – Perspectives on Designing for the inner journey
PANELLISTS
Melissa Messmer – Senior Director of Interior Design at The Red Sea Development Company
Alex Yoo – Senior Director, Design & Project Management, Global Design, Middle East & Africa Marriott International
Seth Matson – Vice President Design & Technical Services Luxe MEA at Accor
MODERATOR
Tal Danai – Founder & CEO ArtLink
4.20PM
CLOSING REMARKS
Can Faik, Editorial Director, Hospitality Interiors
4.30PM
- DRINKS & NETWORKING -
